• Resolved xszejdi

    (@xszejdi)


    Hello!

    Hope You are well.

    I noticed the display change of products from the latest version of WC. Actually, i have 3 products on main page and they were always displayed in one row (https://i.imgur.com/LqvZjDd.png). After the update, they are displayed in 3 rows (https://i.imgur.com/4EzbmVW.png). How can i change it? and what do You think about conversion and convenience of browsing? comparing 1 row vs 3 rows? I think it looked better before and was more convenient for the user.

    Mateusz.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter xszejdi

    (@xszejdi)

    Hi @fevered!

    Thanks You for the answer, i see that the report is in my language (Polish) so i’m not sure if i should send it. I noticed that after the updade to 3.9.0, there is a problem with three hooks that cannot be updated, take a look https://i.imgur.com/OcmESSA.png

    Mateusz.

    Plugin Support fevered – a11n

    (@fevered)

    Posting the site status report in Polish is fine!

    I will be better able to assess the other issue you mentioned with the site status report as well, so I’ll wait for that to make any comments ??

    Thread Starter xszejdi

    (@xszejdi)

    Nice to hear this @fevered!

    Sure thing, here You are:

    `
    ### WordPress Environment ###

    WordPress address (URL): https://serwer1901590.home.pl
    Site address (URL): https://serwer1901590.home.pl
    WC Version: 3.9.1
    REST API Version: ? 1.0.7
    Log Directory Writable: ?
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: pl_PL
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.1
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.53.1
    OpenSSL/1.0.2k

    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

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    WC Database Prefix: wp_
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    Rozmiar bazy danych: 115.57MB
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    WooCommerce Email Validation: przez Hugh Lashbrooke – 2.1.1 – Nietestowane z u?ywan? wersj? WooCommerce
    WooCommerce PayPal Checkout Gateway: przez WooCommerce – 1.6.18 – Nietestowane z u?ywan? wersj? WooCommerce
    WOOF – WooCommerce Products Filter: przez realmag777 – 1.2.3 – Nietestowane z u?ywan? wersj? WooCommerce
    Woocommerce Products Per Page: przez Jeroen Sormani – 1.2.6 – Nietestowane z u?ywan? wersj? WooCommerce
    WooCommerce Sequential Order Numbers: przez SkyVerge – 1.9.2 – Nietestowane z u?ywan? wersj? WooCommerce
    WooCommerce: przez Automattic – 3.9.1
    WP Fastest Cache: przez Emre Vona – 0.9.0.2
    WP-Live Chat by 3CX: przez 3CX – 8.1.6
    WP Mail SMTP: przez WPForms – 1.8.1
    WP Responsive Menu: przez MagniGenie – 3.1.4
    ReCaptcha v2 for Contact Form 7: przez IQComputing – 1.2.4
    wpForo: przez gVectors Team (A. Chakhoyan
    R. Hovhannisyan) – 1.6.5

    ### Inactive Plugins (1) ###

    WP LetsEncrypt – One Click SSL & Force HTTPS: przez Go Web Smarty – 3.0.0

    ### Must Use Plugins (1) ###

    Elementor Safe Mode: przez Elementor.com – 1.0.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: PLN (z?)
    Currency Position: right_space
    Thousand Separator:
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Strona sklepu: #6 – /sklep/
    Koszyk: #430 – /koszyk/
    Zamówienie: #8 – /zamowienie/
    Moje konto: #429 – /moje-konto/
    Regulamin: #1132 – /regulamin/

    ### Theme ###

    Name: Storefront Child Theme
    Version: 2.5.3.1574775768
    Author URL: https://woocommerce.com/
    Child Theme: ?
    Parent Theme Name: Storefront
    Parent Theme Version: 2.5.3
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Szablony TI WooCommerce Wishlist ###

    Nadpisania: –

    ### Action Scheduler ###

    Zrealizuj zamówienie: 422
    Oldest: 2019-12-29 20:57:07 +0100
    Newest: 2020-01-07 22:38:06 +0100

    Oczekuj?ca: 0
    Oldest: –
    Newest: –

    Anulowana: 0
    Oldest: –
    Newest: –

    W trakcie: 0
    Oldest: –
    Newest: –

    Nieudana: 23
    Oldest: –
    Newest: –

    Mateusz.

    Plugin Support fevered – a11n

    (@fevered)

    Thank you for that! Can you follow our self service guide to ensure this isn’t due to a plugin conflict or the Storefront child theme? It sounds like this could be a bug, and this would be the first testing step.

    Thread Starter xszejdi

    (@xszejdi)

    Hi @fevered!

    I disabled all plugins, temporary removed all additional css in customizer and still the same. will something happen if i activate the default wordpress theme for a moment to check if the problem still exists?

    Plugin Support fevered – a11n

    (@fevered)

    Your settings should be retained, but you could also try just previewing the default theme and see if the issue is still present, rather than switching completely – that way it won’t change the appearance for users on your site. You could also use a plugin like Health Check to test this: https://www.ads-software.com/plugins/health-check/

    Thread Starter xszejdi

    (@xszejdi)

    Hello @fevered!

    I’m pretty sure it’s because of theme. Actually, i have opened new thread on support of ‘storefront’ theme, currently i fixed products per row but buttons ‘buy now’ aren’t centered at all, i have checked option ‘align buy now buttons’ but nothing happened. I’m talking with one helpful guy here: https://www.ads-software.com/support/topic/products-on-main-page-per-row-mobile/#post-12389290 and i think he knows how to do it. Thank You for help and i’ll in touch with You how it is going.

    • This reply was modified 4 years, 10 months ago by xszejdi.
    Plugin Support fevered – a11n

    (@fevered)

    Okay, thanks for those details! I was suspecting that may be the case and am glad to see you were able to get a fix. I’d also recommend reporting this issue in the Storefront repository so that it can get fixed in the core theme

    Thread Starter xszejdi

    (@xszejdi)

    Hello @fevered!

    I have a question to You because no one answers me on a separate topic. On shop i have one sale badge called ‘PROMOCJA!’ and if i edit any page, then go ‘WooCommerce’ next to ‘Basic blocks’ > All products, it shows different sale badge in English ‘SALE’, i can’t find this in Poedit and also loco translate, another thing is word ‘in cart’ also in English. How can i translate those 2 things? https://i.imgur.com/XgzBx6Z.png

    Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    It would be best to start a new topic about this since the original topic was a different topic – can you make a new thread? That way your question will get a quicker answer

    Thread Starter xszejdi

    (@xszejdi)

    Actually, i made one but as i said, no one answered.

    Here is link: https://www.ads-software.com/support/topic/untranslatable-string-2/

    Plugin Support fevered – a11n

    (@fevered)

    Thanks for that link – it is still best to be in a separate thread, as it is a different topic – you’re much more likely to get an answer that way!

    I actually don’t know the answer to your question myself, so having the separate thread is for the best!

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘(Mobile) Products per row since 3.9.0’ is closed to new replies.