• Resolved tarunwordpress

    (@tarunwordpress)


    The site does not loading on mobile until I get bit scroll on mobile.

    Also it is removing custom script code from the visual composer text editor.

    I was planning to buy this plugin but it should be fixed asap, so I can buy it.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @tarunwordpress ,
    Thank you for bringing this issue to our attention.

    We would like to inform you that the delayed JS functionality you are experiencing is designed for speed optimization. It ensures that JS execution is triggered only on user scroll/tap, resulting in faster loading times. The element-rendering scripts won’t execute until prompted by actions from page visitors, so you need to tap/scroll first to get page elements.

    While we can disable this delay, please note that it is critical for better website performance scores. We would recommend leaving it in place, as users tend to start interacting with websites right away.

    Therefore, there are two options available:

    1. Leaving the delay in place, which means that JS files will require first interaction to load, resulting in a better final speed score.
    2. Disabling the delay, which will allow JS files to start loading right away, but the speed score will likely be worse.

    Please let us know which option you would prefer, and we will be happy to assist you.

    Regarding the second issue with visual composer text editor, will you please kindly give us more details to investigate the issue?

    Thank you for choosing our services, and we remain at your disposal for any further inquiries.
    Regards, Zhanna

    Thread Starter tarunwordpress

    (@tarunwordpress)

    I need the site to be load fast without tap or scroll. Suppose, I am on mobile and can’t see the site on first screen. So user will go out and my client also complaining me for the same.

    I have few websites to plan for setting up but this issue should be remove.

    Regarding the second issue, I place the custom script code in the admin and Used the HTML feature but it is going to remove when page optimized from your service. This was not happening with other cache plugin.

    I am talking about Pricing page, where we have to buy class slot and that was coming from 3rd party integration. Hope you understand.

    Also, if I would take your services, Will you cover with CDN network or we need to buy CDN for each site separately?

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @tarunwordpress ,
    Thank you for the details.
    Regarding the delayed JS functionality, there are 2 solutions you can work with:

    1. You can optimize the website with “Balanced” mode instead of the “Extreme” mode and no JS filed will be delayed. Here are more details.
    2. You can exclude all the JS files you need to load with no delay and leave the rest of the JS files to be delayed. Here is how.

    What refers to the custom script you have added to the HTML widget, will you please let me know if the code is modified after optimizing the page? If yes, will you please give details on which section of the page is modified?

    Please, note that in the www.ads-software.com forum we are replying to the free product-related question only. For the questions regarding the Premium version, please contact our support team using the following form.

    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)
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