Mobile Responsiveness issue

  • Resolved scompiseno

    (@scompiseno)


    10 years, 4 months ago

    In the past week my www.ads-software.com custom template which is totally mobile responsive has been glitchy, but only on certain phones. For example, my iphone works perfectly fine via Verizon, but another iphone via AT&T causes formatting issues. I’m not even sure where to begin with the troubleshooting. Please ASSIST!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Is it an issue with the theme, or modifications you’ve made?

    Thread Starter scompiseno

    (@scompiseno)

    I haven’t made any modifications aside from new posts. It’s a theme issue- i think? The glitch involves my menu header being permanently expanded over the actual content of the webpage. Again, it’s not widespread across all mobile devices, just some.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Which theme has the issue?

    Thread Starter scompiseno

    (@scompiseno)

    It is a custom theme… I think we may have figured it out. I asked the user to clear the cache/cookies and now it appears as though everything is working. Hopefully it was just as isolated glitch. thanks so much for trying to help!

Viewing 4 replies - 1 through 4 (of 4 total)
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