Mobile Slider Revolution moves off page

  • Resolved ejonesit

    (@ejonesit)


    4 years, 4 months ago

    Have a strange issue that is doing my head in. We are using Slider revolution on both the normal and mobile versions of the site.

    As soon as we publish the mobile version, everything looks great, the slider is scaled and positioned perfectly.

    After a few hours randomly the mobile version of the slider is positioned to the left and off the screen. You can just see a small amount of it. If I’m logged in it still looks great, but non logged in users cannot see it. If I click on publish on the mobile version without making any changes, the slide appears perfectly again for a few hours.

    Any idea what would be causing this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jose

    (@giuse)

    Hi @ejonesit

    inspecting elements on your page, both on mobile and desktop I see this:

    <!– Cached page generated by WP-Super-Cache on 2020-10-21 20:39:14 –>

    The page cache is generated at exactly the same time for both mobile and desktop.
    This means that WP Super Cache is not distinguishing between mobile and desktop and the same cache is served for both mobile and desktop.

    The caching plugin has to create different cache versions for mobile and desktop, in another case you have problems.

    W3 Total Cache for example gives you the possibility to manage different page cache for mobile and desktop. I’m not sure you can do it with WP Super Cache.

    WP Fastest Cache free version gives you the possibility to have page cache only for desktop, with the paid version you can manage mobile and desktop cache.

    Probably also other caching plugins can manage desktop and mobile cache, I suggest you do research. Check also if WP Super Cache has an option for the mobile devices, I don’t think so, but maybe the new version has it.

    In any case, if the caching plugin doesn’t distinguish between mobile and desktop, you can’t use Specific Content For Mobile.

    Thread Starter ejonesit

    (@ejonesit)

    Perfect thanks Jose, I’ll have a look at the various caching options and go from there.
    Thanks for your help!

    Plugin Author Jose

    (@giuse)

    Hi @ejonesit. You are welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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