Mobile Usability – Text too small to read

  • Resolved Saket Jajodia

    (@dzire2dzine)


    1 year, 7 months ago

    Hi Marko,

    I have noticed on multiple occasion, when I test my website in Google Search Console – Test Live URL, it gives me error “Page isn’t usable on mobile” Text too small to read & Clickable elements too close together.

    But when I visit same page from mobile (after clearing cache) then I check it with Search Console, it works fine.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dzire2dzine

    Thank you for reaching out and I am happy to assist you with this.

    Can you please confirm that you are experiencing any issues visiting the mobile page when and if the Google search console throws that notification?

    Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    I didn’t see any issue while accessing from mobile, it just shows in search console.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dzire2dzine

    Thank you for your feedback.

    The Clickable elements too close together error means that the URL displaying such an error has touch targets like buttons and links that are too close to each other. When the users try to tap on such a button or link, the neighboring elements also get tapped. This degrades the user experience and the user bounces back from your site.

    So to confirm, is this the issue you are actually experiencing or not?

    Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    I did not face any actual issue, but it seems that CSS and JS files are not loading correctly as per my understanding. I noticed this issue only in the search console, where the results of mobile-friendly tests are showing a discrepancy between two results, one before and one after I opened the product page in incognito mode and performed a few back and forth actions with other pages. I then ran the test again.

    Apr 20, 2023, 11:48:06?PM https://search.google.com/test/mobile-friendly/result?id=oXPMuXBLRb1LM-bffs6E2w

    Apr 20, 2023, 11:52:23?PM https://search.google.com/test/mobile-friendly/result?id=g92fgwjWOUsWVcWqCiwCpA

    2023-04-20_23-56-30

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Hi @vmarko just checking in with you?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dzire2dzine

    I’ve checked this and triple-checked, and there are no issues on your website when it comes to elements being too close or the functionality of the website.

    Since you are not using W3TC minify, are you using Cloudflare minfy by any chance?

    Thanks!

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    It got fixed only after I disabled minify few days back. But that affected my load time

Viewing 7 replies - 1 through 7 (of 7 total)
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