Mobile use

Hi,

Thank you for reaching out to us.

Please share me your site URL, and a product page which I can add upsell at checkout.

Best regards.

Hi, this is about this site and again, only using mobile. When surfing from the computer it works fine

https://beithamamtak.co.il/checkout/

Thanks for the link. I’ve taken a quick test on my mobile device, there’s no problem adding upsells to cart, please see my process: https://drive.google.com/file/d/1z3SFABMmmJ1PBvYPVVBBTfPDWc0jhauO/view?usp=sharing

Thank you very much for the answer and the video you attached.
It definitely works in the video you sent, I also tried from another device and it worked, it’s strange that from my iPhone it doesn’t let me click on the add-ons. Thanks anyway

I’ve also tested on my IP device and added upsell to cart there, there’s still no problem: https://drive.google.com/file/d/1eMq-WPZHkv6QIjTgvwenHKXmqefGYCG7/view?usp=sharing

Have you tried clearing browser cache?

Yes, I tried everything, the truth, and from my device it is not working.
The main thing is that it works for the other devices, thank you very much!

I see. So I’ll mark this topic resolved for the overall health of the Support Forum. If there’s any problems, feel free to let me know.