Mobile Version Doesn’t Work!

  • Resolved sonataelise

    (@sonataelise)


    7 years, 2 months ago

    The mobile version of this theme doesn’t work. The only thing that shows up is the menu with the 3 lines. The rest of the screen goes blank. I had to revert back to my old theme. I wish I could post a photo. If you can provide me with an email I can send you a screenshot.

    • This topic was modified 7 years, 2 months ago by sonataelise.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Rara Themes

    (@raratheme)

    Hi @sonataelise,

    We would very much appreciate if you can send us the screenshot of the issue. Please also let us know the following to find out the issue and fix it.

    – Kind of mobile
    – The screen size of the mobile
    – The browser name
    – Version of the browser

    Please send us the details via the form here.

    Thank you.

    Thread Starter sonataelise

    (@sonataelise)

    Hello and thank you for your prompt response. I did some testing and deactivated all my plugins, then reactivated each one to see if it was a plugin issue. Apparently the wordpress mega menu plugin is not compatible with your theme. When I deactivated it the mobile version worked like it should.

Viewing 2 replies - 1 through 2 (of 2 total)
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