Mobile version doesn’t work

  • I love the theme and it’s really elegant, but the homepage mobile website doesn’t work. I have installed a plugin that allows me to build a parallel page to show on its behalf only on mobile, and I have another plugin that separates the cache between web and mobile so it can be detected as a mobile acces.

    But still, the homepage that mobile page doesn’t show up, (and yes I have cleared all browsing data), and what shows is a distorted display of the desktop homepage but, the main menu doesn’t work. If I click on it, it goes blank. I’ve been all day trying to solve this and I have tried EVERYTHING, I don’t know what to do. I love your theme but if it doesn’t show well on mobile, I can’t use it. I would really like to fic it because I love it on desktop.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support putra1arya

    (@putra1arya)

    Hi @theboldmom,
    If your problem is the menu in the popup mobile, then you need to change the background of the wrapper to another color. It looks blank because it has the same color as the text.
    https://imgur.com/a/5CwiQck

    Try changing the background of the menu popup on mobile.
    If you use Gutenverse as your navigation block, you can follow these steps to change your mobile menu popup background.
    https://imgur.com/a/yDTtZbw

    Thread Starter theboldmom

    (@theboldmom)

    that’s the least of my problems. The problem is the mobile version of the theme looking terrible. That’s what I need to fix, I described it in my previous post. Thank you

    Plugin Support gowinda

    (@gowinda)

    Hi,

    I think there’s been a misunderstanding. “Responsive” doesn’t mean that the view automatically adjusts for mobile or tablet without configuration. The theme by default, should have mobile and tablet versions configured, but if you made changes to the theme, you will also need to configure the mobile and tablet version to make it responsive. please refer to this thread. https://www.ads-software.com/support/topic/is-the-theme-responsive/

    Thread Starter theboldmom

    (@theboldmom)

    I didn’t make any changes. just removed the last groups, changed colors and wording. Also I don’t know how to find where to edit the menu with gutenverse like the screenshot you showed me. When I click on the bar gutenverse>edit templat/page it takes me to the wordpress regular editor.

    Thank you!

    Plugin Support gowinda

    (@gowinda)

    Hi,

    have you installed and activated Gutenverse Plugin? I see that your site still uses the basic template of Zeever.

    Changing the wording can alter the style of the theme, it can affect the section width and height. so, you will need to make a little adjustment.

Viewing 5 replies - 1 through 5 (of 5 total)
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