Mobile version showing in desktop view – W3 Total Cache Plugin

Hello @apalcasabas0712

Thank you for reaching out and I am happy to help!

For this, you can use User Agent Groups and make sure that a unique cache is created for each user agent.
In Performance>Cache Groups>Manage User Agent Groups, you can Create (or simply enable the existing) a group of user agents by specifying names in the user agents field. Assign a set of user agents to use a specific theme, redirect them to another domain, or if an existing mobile plugin is active, create user agent groups to ensure that a unique cache is created for each user agent group. Drag and drop groups into order (if needed) to determine their priority (top -> down).
If you are not using any AMP, the only thing that you need to do is Enable both Groups (High and low), and select the theme that you are using in the dropdown menu to ensure that a unique cache is created for each user agent group. Drag and drop groups into order (if needed) to determine their priority (top -> down).

The two default User-Agent Groups are covering all notable groups. If you wish to add any other you can do so by Specifying the user-agents for these groups. Remember to escape special characters like spaces, dots, or dashes with a backslash. Regular expressions are also supported.
Make sure to save all settings and purge the caches once the groups are enabled.

I hope this helps!

Thanks!

Hi @vmarko,

Thanks for the thorough instruction. I’m actually using a third party plugin for mobile version called Specific Content for Mobile. What should I input for “Redirect users to”?

Cheers,

Arceline

Hello @apalcasabas0712

Thank you for your feedback>
If you have another plugin for this, you should add the domain this plugin is using for serving the mobile version.

I hope this helps and please share which plugin you are using for this.

Thanks!

Hello @apalcasabas0712, @vmarko

I’ve received a notification about this thread because I’m the author of Specific Content For Mobile.

Specific Content For Mobile DOES NOT redirect the user to a different URL on mobile. The URL is always the same.

With W3 Total Cache you need to serve a separate cache for mobile, NOT redirect the user on mobile.

@apalcasabas0712 this is very important. There are NO REDIRECTIONS. The URLs are always the same for both mobile and desktop.

I hope it helps.

Have a great day!

Jose

Hello @giuse

Thank you for the information. I’ve never used this before, however, @apalcasabas0712 in this case, you should only select your active theme.

Thanks!

Hi @giuse & @vmarko,

Thanks both for your help! My website seems pretty stable now and showing the correct version per device.

Cheers,

Arceline

Hello @apalcasabas0712

You are most welcome!

We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks!