Mobile view

  • Hello,

    First of all, I want to thank you for the excellent plugin! Probably one of the best on the market, and I tried a few paid ones before I found yours. So, thank you for all your hard work!

    I only have a small issue and I hoped you could help me fix it. When I check tooltips on my mobile, some of them don′t show correctly, names last words go outside of the tooltip box. I noticed that this happens only when I don′t set fixed width of the tooltip box. To show you want I mean, check the screenshot pls.

    Screenshot

    A tooltip is supposed to show “An italian”. Nevertheless, it shows “An” inside the box and “italian” outside / below. Is it possible to fix it? This bug doesn′t happen when I set fixed width of the box (but I don′t want to set it)

    Hope you have any suggestions!

    Best,
    Kristina

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter krismali

    (@krismali)

    Here is the screen again

    Plugin Author CeiKay

    (@ced1870)

    Hi and thank you ??
    can you please give me the url of the page where I can test this and check the problem
    CEd

    Thread Starter krismali

    (@krismali)

    Hi, thanks a lot for the quick reply!

    Here is the link to the same article that was on the screen click Though the same problem occurs basically in every article for some phrases (not all of them, some long tooltips look fine, some no). Once again, I see this problem only in mobile view, for desktop and ipad everything works fine.

    • This reply was modified 8 years, 2 months ago by krismali.
    Plugin Author CeiKay

    (@ced1870)

    sorry but your link returns an error :
    Sorry, the page you are looking for is currently unavailable.
    Please try again later.

    can you check and tell me ?

    Plugin Author CeiKay

    (@ced1870)

    PS : for info I have just opened a new forum for my plugins:
    https://forum.wp-pluginsck.com/

    may be this is easier for you to go there. No matter for me, I ‘m here too ??

    Thread Starter krismali

    (@krismali)

    I clicked on the link and it worked. But a few minutes ago wordpress crushed for a few min, so i also couldn′t access my site….

    Maybe if you copy and paste the link in your browser, it′ll work
    https://77.104.154.236/~newsinsl/russian-podcast-december-9/

    Plugin Author CeiKay

    (@ced1870)

    it is ok now ??
    I will check

    Plugin Author CeiKay

    (@ced1870)

    the problem comes from the loading of the DOM elements, where the javascript does not know correctly the dimensions depending on which system you are

    I will try to implement a CSS fix in a next version

    Thread Starter krismali

    (@krismali)

    Sorry, all this is like a foreign language to me haha

    Anyway, I hope it was a useful feedback to you and I’ll be eagerly waiting for the next version! Thanks for all your work!

    Best,
    Kristina

    Plugin Author CeiKay

    (@ced1870)

    Hi
    can you replace the file
    https://dl.dropboxusercontent.com/u/8539690/tooltipck.js

    in
    wp-content\plugins\tooltip-ck\assets

    clear your browser cache and tell me if it works better.
    After testing, the css method does not allow the animations in a good way as it shall have fixed dimensions for all tips
    CEd

    Thread Starter krismali

    (@krismali)

    Hi, sorry for the late reply! I did what you said but unfortunately it didn′t change anything. On mobile, the text is still going outside of the tooltip box

    Plugin Author CeiKay

    (@ced1870)

    ok
    by my side on your page, I see a JS error coming probably from your theme, and the plugin animations are not working anymore. it is now in deprecated mode with a CSS show/hide only
    Once the error fixed in your page, you can also try the effect “fade” in the tooltip options to see if it works better in your case
    CEd

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Mobile view’ is closed to new replies.