• Resolved trmio

    (@trmio)


    Plugin works nice except mobile view from phone is blank. Selecting desktop view from phone works. How to make this work normally?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear trmio.

    Thank you for contacting us. Our team is always ready to help you.

    I want to mention, that we need more information for further investigation of this case.
    So, please provide us with the following info:

    Please, send us a link, where the given TS Video Gallery is located.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Enjoy the plugin, but in the meantime, feel free to open a new thread if you have more questions.

    Thank You very much.

    Thread Starter trmio

    (@trmio)

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear trmio.

    Thank you for contacting us and reporting your problem.

    Edit our gallery-videos\public\theme_partials\tsvg-grid-video-gallery.php. Add code in line 455

    @media only screen and (max-width: 991px) {
    .has-sidebar .full-width .entry-content .boldgrid-section {
    margin-left: 0;
    margin-right: 0;
    display: unset !important;
    }
    }

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Have a good day!

    Thread Starter trmio

    (@trmio)

    That helps except now your code is displayed above gallery, which I do not want.

    Plugin Author totalsoft

    (@totalsoft)

    Dear trmio, please write the code on the <style> parameters (before </style>)

    Thread Starter trmio

    (@trmio)

    Yes that works. Thank you!

    Plugin Author totalsoft

    (@totalsoft)

    Dear trmio.

    Thank you for your reply.

    Glad to hear that our recommendation was of help to you.

    If your query is resolved, please take a moment to rate and review the plugin or support.

    Many thanks in advance!

Viewing 7 replies - 1 through 7 (of 7 total)
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