Mobile View of Site not loading posts, loads half a page & with no image.

  • My client’s website I am working on has just started having trouble with mobile views. The desktop version works fine and the entire post (article) loads when clicked on. However, on mobile it does not. Instead the post (article) either does not load at all, or slowly loads no image, or a large black box extending the page margins where an image would usually be, and then the first two paragraphs or so.

    This has happened once with the desktop, but resolved itself quick. It pretty much only happens on mobile and is very frequent.

    Not sure exactly what went wrong, as it has only been happening for the last five days or so. Any help would be great!

    • This topic was modified 1 year, 2 months ago by sean723.

    The page I need help with: [log in to see the link]

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  • Hi @sean723

    It also happened to me viewing the site on my laptop about an hour ago. I checked it again now on both laptop and mobile and the problem seems to have been solved. I can view everything fine on both devices now. I do see a slight delay in the loading of images in the slider though. I also noticed a slight delay of post featured images on mobile.

    Always ensure images have been optimized before uploading them to your site. Here is a short video tutorial about the topic: https://learn.www.ads-software.com/tutorial/image-optimization/

    Make sure your site (WP, themes, plugins) are all up to date. If you think it might be a plugin conflict explore using the Health Check and Troubleshooting plugin: https://www.ads-software.com/plugins/health-check/. There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    • This reply was modified 1 year, 2 months ago by Wes Theron.
    • This reply was modified 1 year, 2 months ago by Wes Theron.
    Thread Starter sean723

    (@sean723)

    Thought I had it resolved. But I realize now that it just comes and goes randomly. Sometimes everything will load fully and work as it should, and others it will just randomly half-load pages and take an extremely long time to process anything.

    Hi Sean,

    Were you able to figure out what was causing it?

    I’m building a theme from scratch, but outside of bootstrap, swiper, fontawesome nothing seems to be left to check. ?? No plugins either.

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