Mobile visual errors

  • Resolved karterley

    (@karterley)


    1 year, 1 month ago

    when the categories are vertical they display outside the view on mobile.

    how do i get tab 2 to act like tab 1, tab one is horizontal and tab 2 is vertical with the same info but i want it to be as tab 1 visually for tab 2 but remain how it is on the desktop. I dont want to have hidden on mobile and desktop as that will just slow down the page having all of the extra stuff loading.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @karterley,

    Greetings. Hope you’re doing well.

    I’ve checked your page URL but regret to inform you that I am unable to identify the exact issue you’re experiencing. It would be great if you could provide us with additional information, such as screenshots or a screen recording, regarding the issue. This will enable us to investigate the problem thoroughly and assist you accordingly.

    Looking forward to hearing back from you.

    Thank you.

    Thread Starter karterley

    (@karterley)

    open the page on your phone and switch between the two tabs and see how it looks?

    Thread Starter karterley

    (@karterley)

    i allowed access to the page for your viewing. on top of that how do i fix the text overlaying like this, it seems out of my control. ill show an image where in this box it is overlaying the words within the categories.

    https://imgur.com/a/iRXVom1 – link to overlay of words
    https://imgur.com/a/0fNJVg6 – link to mobile visual error when on vertical tabbing and switching to mobile size it doesnt force it to go under it just mashes together on the screen.

    Thread Starter karterley

    (@karterley)

    ???????????

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @karterley

    Greetings. Sorry for not getting back to you sooner.

    We have checked your page URL from both desktop and mobile but were unable to locate the issue you’re referring to. You can review the screencasts below:
    From Desktop: https://d.pr/v/5Y4KCW
    From Mobile: https://d.pr/v/SeMQye

    Could you please check the above links and let us know if we have missed anything? Feel free to correct us; we would be happy to assist you.

    Thank you.

    Thread Starter karterley

    (@karterley)

    I have it set on private as I am building the site, I have it set to public, I will wait another few days to figure this out as I leave it public for a few days and dont get a response so i make it private and you guys respond. so ill just abandon making my site until I get a response. its public right now,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @karterley

    Greetings. Sorry for the inconvenience and not getting back to you sooner.

    We’re able to preview the issue from our end now. Regarding your text overlapping issue, it could be due to the font size. If you decrease the font size, you won’t face the issue. You can check the demonstration here.

    Regarding the tab issue on mobile, that seems strange. Could you please follow this? If the issue still persists, could you please reach out to us here?

    We would be happy to help you out.

    Thank you.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @karterley,

    Greetings. Hope you’re doing well.

    We will now proceed to close this topic as your issue has been fixed. We wanted to let you know that you are always welcome to re-open the topic if you have further questions or concerns.

    Thank you,
    Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Mobile visual errors’ is closed to new replies.