Modal Popup not working on Mobile

  • Resolved markisparki

    (@markisparki)


    2 years, 7 months ago

    Hi There – modal popups are working fine on desktop, but not on mobile. Have tried disabling plugins, but no joy. I am using WPVivid to stage this website, but everything is working. Do you have any advice for me please? Thanks so much.

    The page I need help with: [log in to see the link]

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  • Thread Starter markisparki

    (@markisparki)

    Hmmm. I have tried a few phones now and some work and others don’t (eg mine). I wonder if there is something else going on as I can’t really blame the plugin if it is working on some phones. I will investigate further using different mobile browsers, incognito etc and see what I find.

    Thread Starter markisparki

    (@markisparki)

    OK – tracked down the issue in case others have this issue in future.

    My server uses litespeed cacheing and although it is set to purge on updates such as page publishing and so on, not all browser agents caches were being purged – including my particular mobile browser agent. Apparently this can happen, albeit rarely.

    The fix was to manually remove all cached data from the browser agent concerned (in my case chrome on my android) and reload. This solved the issue – so NOTHING to do with the plugin which is working as it should.

Viewing 2 replies - 1 through 2 (of 2 total)
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