Modal suddenly stopped working properly

  • Resolved sahilsaid

    (@sahilsaid)


    10 years, 3 months ago

    This plugin was working perfectly fine until recently. Now the modal content is displayed below all pages. Modal is not hidden by default. I have two site wide modals and both modal’s html is displayed below the footer of all pages on site.

    When I changed the modal setting to ‘Per page/post’ mode. The modal HTML at the bottom of all pages do disappear but I need these modals to be working on all pages.

    My wordpress was updated to 3.9.2 two days ago. Can this be a problem?

    Any idea how to fix this?

    https://www.ads-software.com/plugins/easy-modal/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    Hey sahilsaid,

    If you have a live link i can examine we can get this fixed for you.

    Thanks

    Thread Starter sahilsaid

    (@sahilsaid)

    Hey,

    Thanks for your reply.

    NO Sorry don’t have a live link.

    Do you think it can be because of wordpress update to 3.9.2?

    Plugin Author Daniel Iser

    (@danieliser)

    The plugin has been tested thouroughly from v 3.7 through 4.0a so i dont think the version was the issue.

    Likely some conflict with another plugin or a migration issue.

    Have you tried re enabling it?

    Thread Starter sahilsaid

    (@sahilsaid)

    I found the issue.

    It was due to updating this plugin to the latest version. Seems like the latest version is not compatible with wordpress 3.9.2

    I downgraded this plugin back to Version 1.3.0.3 and everything is working fine now.

    Plugin Author Daniel Iser

    (@danieliser)

    Latest version is definately compatible with 3.9.2 and the version coming after v4.

    As i stated before likely and issue with another plugin or a failed migration.

    Will be glad to assist you getting it fixed but blank white screen doesn’t really help me to narrow down the issue or even where to look.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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