Model doesn’t load with Elementor

Hi @redegg153

please update to the latest version and let us know if the problem still exists.

Thank you

I just updated the plugin and the behavior is unchanged. This has been happening since early July, I just set it aside and recently came back to see if I can figure it out.

Hi @redegg153,

it’s a public place if you have no problem, would you please send me the Model page link?

so we can investigate the issue.

Thank you

I’m happy to but I’m not sure what you mean. I sent the link above: https://unsig.info/5749-2/

The shortcode is used on that page. Please let me know if it’s another link that you need, I appreciate the help!

Hi @redegg153

I am sorry to inform you that the model viewer failed to load from CDN. you can see the error on the browser developer console

https://prnt.sc/Dx-kMVU1lJeg

Thank you