• Resolved psquitu

    (@psquitu)


    Hello admin,
    I have use this plugin and it is appropriate for me. This is best because it has simple settings.
    But i can not save the setting because it has model undefined “model” js error. https://prnt.sc/spvobh
    Could you give me the solution for it?
    Thank you,
    Prakash

    • This topic was modified 4 years, 9 months ago by psquitu.
    • This topic was modified 4 years, 9 months ago by psquitu.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @psquitu

    This seems like a conflict with another plugin or theme. Can yo u proceed with a conflict test around it?
    How to:
    First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
    Then deactivate all plugins apart from Hustle, activate a default theme like TwentyTwenty, clear all caches and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
    If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.

    Thank you,
    Dimitris

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @psquitu

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Model Undefined’ is closed to new replies.