• Resolved Noshad Ali

    (@noshad19)


    Hi,

    I have added three galleries and can’t add the four. Does the free version allow three galleries or is there something else wrong?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @noshad19,

    Thank you for reaching out to us!
    I went to that link but I was unable to find the page where those 4 gallery shortcodes are added. Can you please send me the link to that page?

    Warmly,
    Mihaela

    Thread Starter Noshad Ali

    (@noshad19)

    Hi Mihaela,

    I have added those four galleries into different pages and posts.
    Like I have three galleries. Why can’t I add the fourth?

    Hello @noshad19,

    I am sorry, but I am not sure I understand.
    Are you trying to add four galleries on the same page and it does not work?
    Or are you trying to create a fourth gallery in the back-end and it does not work?

    Warmly,
    Mihaela

    Thread Starter Noshad Ali

    (@noshad19)

    I am trying to create the fourth gallery at the backend in the WordPress Dashboard, and it is not uploading the images.

    Thank you for bearing with us while we try to debug this. We appreciate your patience!
    It might be an issue from a plugin/theme. Is it possible to install this plugin: https://www.ads-software.com/plugins/health-check/ ?

    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and only activate this plugin and see if it works to add a new gallery with a default WordPress theme (Twenty Nineteen for example) and no other plugins.
    Please let me know how it goes!

    Thank you,
    Mihaela

Viewing 5 replies - 1 through 5 (of 5 total)
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