Modules — Settings page not allowed to access

  • Resolved allstarsft

    (@allstarsft)


    3 months ago

    Hi, I tried to uninstall and reinstall — disconnect and reconnect and even do the same with a new WordPress.com account but am still unable to get this to work.

    Settings page –> not accessible for me — so I can’t even see the modules…

    Same error is happening with DASHBOARD as well…

    See screenshot of the error : https://snipboard.io/uNUrxG.jpg

    What can I do to resolve this issue?

    Thanks.

    Regards

    Faustine

    • This topic was modified 3 months ago by allstarsft.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @allstarsft,

    Thanks for sharing the screenshot. I can also see that the connection isn’t working as expected, which could be one cause of the problem you reported.

    Could you please try the steps listed in this other forum thread to see if they work for you as well? They involve fixing the Jetpack connection and using the correct WordPress.com account to connect.

    Let me know how you get on, and we’ll take it from there if necessary. Thanks!

    Thread Starter allstarsft

    (@allstarsft)

    Thank you for pointing this out.. I did not realise disabling REST API will affect Jetpack.

    All is good now. Thanks!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @allstarsft,

    I am glad to see you’re all set now!

    I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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