Mollie and new Checkout Block – WooCommerce

Hello @michaelk85,

Thank you for reaching out to us, we are here to help.

In order to review this issue, we will need more details like the system report, logs and the screenshots you mentioned. In order for you to be able to provide these details, you might want to open a thread via the support options that are available here.

If our plugin would not be compatible with WooCommerce, there would many more reports of the same, so I don’t think this is the case. There might be a conflict with another plugin present, so you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists. Here’s a guide that explains the steps in more detail: How to test for conflicts.

Please let me know if this helps you further and if you require any more support via this thread.

Kind regards,
Joost

@joostvandevijver I’m sorry, but I’m a bit dumpfounded by your answer. As you can see on the Woo page @michaelk85 sent, it shows “Mollie Payments for WooCommerce” as a plugin having known incompatibilities, hence Michaels but now also my report.
Yes, there are not a lot of reports on this problem as a lot of other users are still using the classic shortcode checkout or other page builders then Gutenberg. The problem is that there is litterally no good notice about this problem in the plugin. It just shows status as ‘working’ but it is INCOMPATIBLE with new new Gutenberg woo checkout block. This caused a lot of my clients lose sales because they didn’t know that the payment process would not work due to this incompatibility = no sales. Mollie support just sent me in rounds-and-rounds (“van het kastje naar de muur zouden we in Nederlands zeggen”). Please fix this and declare compatibility for the new woo block and make it compatible.

• This reply was modified 7 months, 1 week ago by Toine Rademacher (toineenzo).

Here is my Woo system export: https://pastebin.com/raw/eZiB5knM

as you can see, I don’t use a lot of plugins on this client site. This error also happens only with woo, mollie and theme enabled.

Hello @michaelk85 and @toineenzo

I have had some chats with the team about this, because this is really not something I have seen before. My expectation was confirmed, The documents on?woo.com?are incorrect. Mollie was one of the first payment gateways to support the block checkout, so the Mollie plugin 100% supports the block checkout. If it doesn’t work for you, you need to troubleshoot your setup and environment as advised before.

If this doesn’t help you find any cause for the issue you are experiencing, you can still reach out to our 2nd level support here, so they can have a look at the environment, system report and logs.

Kind regards,
Joost

My problem was caused by the SendCloud plugin. There’s a fix for it today, so now it does work fine on my website.