• Resolved bartb112

    (@bartb112)


    After the update the clients are not able to check out.

    [2022-02-14T20:29:01+0000] Error executing API call (422: Unprocessable Entity): The amount of the order does not match the total amount from the order lines. Expected order amount to be €23.54 but got €22.79. Field: amount. Documentation: https://docs.mollie.com/overview/handling-errors

    The the total what must pay is correct.
    in version 6.7.0 not any problem.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @bartb112,

    Some users reported a potential rounding issue that could occur in the new version and we’re looking into it, to address it with the next update.
    If you encounter any issues with version 7, we suggest sticking with version 6.7.0 for the moment while we are looking into needed compatibility improvements.

    Kind regards,
    Niklas

    Thread Starter bartb112

    (@bartb112)

    Hi Niklas

    Please share the 6.7.0 version, i can not find him, i have a much older version.

    thanks

    Bart

    Anonymous User 18563845

    (@anonymized-18563845)

    Just to help: Install WP Rollback ??

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @bartb112,

    Version 6.7.0 has been set as the latest stable version while we are looking into an issue that has been reported. So version the older stable version can be downloaded from the regular download button at the top of this page:
    https://www.ads-software.com/plugins/mollie-payments-for-woocommerce/advanced/
    All other versions can be downloaded from the bottom of that page.

    The abovementioned “WP Rollback” plugin is also a nifty & lightweight helper to easily change plugin versions with a few clicks.

    Kind regards,
    Niklas

    Hi @niklasinpsyde, could you confirm that the issue in https://www.ads-software.com/support/topic/geen-api-sleutel-verschaft/#post-15368799 is also due to the 7.0.1. update and solved in 7.0.2.?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @wpwebbouw,

    Please create your own thread as the issue you reported is neither directly related to the one you first commented on, nor to this one. Also, the 7.0.2 update addressed a different, unrelated issue. But everything that has been mentioned in the support forums over the last two days, including your report, should be resolved in another update 7.0.3 before the end of the week.
    If you encounter any issues at all, then our suggestion is to stick with 6.7.0 in the time being.

    We prefer if everyone created a topic just for themselves with a reference to eventually related threads as a link. Otherwise, users receive email notifications for unrelated questions and that makes it more difficult for us to keep track of open questions.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @bartb112,

    Could you please give it a try with this pre-release version?:
    https://github.com/mollie/WooCommerce/releases/tag/7.0.3-beta1
    We have included a potential fix for the mismatch error, but we haven’t been able to reproduce it so far. This makes it tricky for us to verify if it achieves the desired result, so your feedback would be highly appreciated.
    Thanks!

    @wpwebbouw It also includes a fix for the API key error which you mentioned (but not related to the linked thread).

    Kind regards,
    Niklas

    Thread Starter bartb112

    (@bartb112)

    Niklas
    i go truy the beta.
    i will report you.

    Bart

    Thread Starter bartb112

    (@bartb112)

    [2022-03-04T12:08:23+0000] Error executing API call (422: Unprocessable Entity): The amount of the order does not match the total amount from the order lines. Expected order amount to be €38.91 but got €37.69. Documentation: https://docs.mollie.com/overview/handling-errors. Request body: {"status":422,"title":"Unprocessable Entity","detail":"The amount of the order does not match the total amount from the order lines. Expected order amount to be \u20ac38.91 but got \u20ac37.69","field":"amount","_links":{"documentation":{"href":"https://docs.mollie.com/overview/handling-errors","type":"text/html"}}}. Field: amount
    this is the message, i went quick back to the 6.7.
    When you have the next version let me hear.
    Bart

    • This reply was modified 2 years, 8 months ago by bartb112.
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Thanks for the feedback, @bartb112.
    To learn more about your system and potential causes for the behavior, we would be interested in a copy of your WooCommerce system report and your latest Mollie log file.

    You can share these either here in the forums or better privately with us from here:
    https://mollie.inpsyde.com/docs/request-support/
    Thanks!

    Kind regards,
    Niklas

    Thread Starter bartb112

    (@bartb112)

    Niklas
    Sorry i see your post just now.
    Still have the same issue on this moment so i roll again back to 6.70.
    I go send you the files.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    The error should not occur anymore with the latest version 7.0.4 so I will mark this thread resolved. We appreciate all of the provided feedback.

    Kind regards,
    Niklas

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Mollie issue 7.0.1’ is closed to new replies.