MollieComponentsError: cardHolder is not mounted

  • Hey,

    we get the javascript-error “MollieComponentsError: cardHolder is not mounted” when we activate Mollie Components for creditcard

    Could you have a look at this?

    Kind regards
    Malte

    • This topic was modified 1 week, 5 days ago by malteio.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @malteio

    I could not reproduce this issue on my side.

    Could you clarify how to reproduce this? Screenshots would also help.

    Regards,
    Femi.

    Thread Starter malteio

    (@malteio)

    I get the error in our checkout in the js console, when I am ordering a product and mollie components are activated. When I’m logged in it happens in 90% of the cases. When I’m not logged in, it happens only sometimes. If the error appears other js-actions for expample changing the number of products do not work anymore.

    When I deactivate mollie components, the error never appears.

    Here is another screenshot of the problem.

    Plugin Support Femi

    (@femiyb)

    Hello @malteio

    As this is not an issue we can easily reproduce, I recommend reaching out to the Mollie Support Team. They are equipped to handle this case. You can contact them directly through?https://www.mollie.com/contact/merchants.

    Regards,
    Femi

Viewing 3 replies - 1 through 3 (of 3 total)
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  • In: Plugins
  • 3 replies
  • 2 participants
  • Last reply from: Femi
  • Last activity: 1 week ago
  • Status: not resolved