• Resolved greensnail

    (@greensnail)


    I have some questions about your plugin. I have tryed to write on your Email and recieved such answer:
    The mail system <[email protected]>: host gmail-smtp-in.l.google.com[74.125.205.27] said: 550-5.7.26 This mail has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [sitarspb.info] with ip: [185.26.123.237] = did not pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication, go to 550 5.7.26 https://support.google.com/mail/answer/81126#authentication u8-20020a05651206c800b0051586822f57si35105lff.618 – gsmtp (in reply to end of DATA command)

    I just on the way to create WP web site for my customer and he need to uppload really big files 4Gb and more. So my questions is: 1) Is it possible to complete uploading big file if connections was broken by any chances ? 2) Have you money back options if I will decide to by Pro version of plugin ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @greensnail,

    Thanks for reaching out, you may try and reach out through our other email [email protected].

    Yes, our pro version is able to upload large files using chunk features. There’s a chance that it will fail if the file is too large, but only if there’s no network connection or if the server’s memory consumption is high.

    You can try our pro and if your have issues or you are not happy we will issue a refund.

    Glen

    Thread Starter greensnail

    (@greensnail)

    Thanks for your fast respond.
    I have maked purchase with number 11808 but still not any link for dowloading coming to my email.
    Can you check it please.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Please check your spam folder.

    Or send me your email address so I can forward the receipt.

    Thread Starter greensnail

    (@greensnail)

    I have checked but nothing is there.
    My email is mail[at]greensnail[dot]in

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    I’ve already sent the link of the plugin, please check.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Money Back options’ is closed to new replies.