• Resolved Marc

    (@arbolife)


    Hi,

    We’re going to use Monlongui to create guest authors archive pages for each team member. The SEO settings are not showing up on the backend, which is annoying. We can’t customize it there. But even worse is that the page title and SEO settings are completely off when a user doesn’t have any posts. Here is an example: of two users:
    – with posts: https://paradigm21.ch/fr/team/marc-mathys/
    – without posts: https://paradigm21.ch/fr/team/lorain-bletry/

    I added this code to my functions.php but I suspect it’s not picking up with is_author(). Could you please help with fixing those pages?

    Thanks
    Marc

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Marc

    (@arbolife)

    Also the SEO picture is not picking up the picture from the post, but puts the default picture. How can this be fixed?

    Thread Starter Marc

    (@arbolife)

    I also want to point out that this is a SEO Framework problem. When I deactivate the plugin, the title of the page is fine with the author’s name.

    Hey Marc, sorry for a bit of a late reply, my colleague is not feeling well, and I can’t tackle this on my own. He knows about this issue and will look at it as soon as he feels better. Thank you for understanding.

    I also want to point out that this is a SEO Framework problem. When I deactivate the plugin, the title of the page is fine with the author’s name.

    Note that deactivating plugins one by one only isolates the issue. Now you know there is a compatibility issue, not that one plugin does it right and the other wrong. We could just as easily say it is “Molongui problem” and pass the blame. In fact, your website source code is showing you are using “pro” version of their plugin, and we can’t be expected to buy every plugin just so we can debug it. We can not even support our own paid plugin here, according to rules.

    Of course, we will try to debug with the free version.

    There are tens of thousands of plugins for WordPress and compatibility issues are a common occurrence even if every party involved is writing the code according to WordPress coding standards and Plugin guidelines.

    Working on compatibility issues always requires us to install the plugin, figure out what is wrong and make a fix. Often for just one person using a particular combination of plugins. This is time-consuming, unrewarding, and we are certainly not getting paid, excluding the rare occasion when users decide to buy the premium version.

    I am not pointing a finger at your support request, we of course will do our best to help, just pointing out the inner working of plugin ecosystem.

    Cheers,
    Pierre

    Thread Starter Marc

    (@arbolife)

    Hi Pierre,

    I asked the plugin support what they could do and they said they would take a look.

    Best,
    Marc

    Hey Marc, thank you. I am sorry you are caught in the middle of the issue, but if they reach out to us or reply here, we will address the issue.

    Many times, plugin devs are willing to work together to fix the issue and that makes it easy. When they or us had to forcibly code around the problem, that is a bad taste and often what we all do.

    I hope the guys from your plugin will talk to us! Cheers, and I hope you understand these things take a bit of time.

    Pierre.

Viewing 5 replies - 1 through 5 (of 5 total)
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