Monster Insights Broke on latest wordpress update

  • Resolved akanitony

    (@akanitony)


    2 years, 9 months ago

    Hello I just noticed that monster insights just stopped working on the latest worpdress update, i do not know if this had something to do with woocommerce, if anyone has also experienced this issue, kindly post a message under this post.

    ERROR MESSAGE
    Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

    This has been experienced in 5 of my websites right now

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @akanitony,

    I’m so sorry about the trouble here.

    Would you be able to reach out to us at https://www.monsterinsights.com/lite-support/ so that we can take a closer look at what’s going on?

    Thanks so much!

    Thread Starter akanitony

    (@akanitony)

    No worries, and no need to reach out, I also noticed it works on mobile but not on desktop, kindly check this out on your end and release a new update, thanks!

    Plugin Support Michelle D.

    (@devmich)

    Hi @akanitony,

    Thanks for sharing those details.

    Since your website works on mobile, and the error is ERR_BLOCKED_BY_CLIENT, could you double-check if you have any adblockers active on your web browser? If you do have any active, can you please try disabling them?

    Here’s a guide that you can follow: https://www.monsterinsights.com/docs/disable-adblock/

    Another thing to try is if you log into your website in an incognito/private browsing window of your web browser, and attempt to access your reports that way, does the same issue occur?

    Thank you!

    • This reply was modified 2 years, 9 months ago by Michelle D.. Reason: Added incognito suggestion
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Monster Insights Broke on latest wordpress update’ is closed to new replies.