More bounces before removing user

  • I like bounce feature in Newsletter. It helps you remove invalid emails.
    What I do not like here is, that each bounce causes user to be removed.

    There should be some number, 3-5 bounces, before user is finally made inactive or removed. Inactive is better. This feature helps you with manual email adding when you write it down wrong. You have chance to correct it before it is removed.

    Additionally, one bounce to be removed is not good because it happens, that mails bounce because of server overload, being switched off temporarily and many other reasons.

    It would be good to see number of bounces for user and have invalid users marked as inactive, not removed.

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  • Plugin Author eventualo

    (@eventualo)

    Hi Tom, I understand your point.
    The bounce class used in Easymail distinguishes between soft bounces (temporary problem) and hard bounces (permanent problem).

    This is the behaviour: soft and hard bounces are marked as bounces in newsletter report, but the subscriber emails of soft bounces are not removed; instead, the subscriber emails of hard bounces are removed.
    So: an email is not removed on a temporary bounce, but only on a permanent problem.
    This behaviour is simple and at the moment I think it’s enough. I didn’t have time to write a more accurate routine.

    If you like you can write your own function: the function alo_em_handle_bounces is inside alo-easymail_functions.php file and it’s pluggable by external custom code. If you find a better function, please share it ??

    Thread Starter Tom

    (@atomiktd)

    OK eventualo, I believe it is good enough.

    That idea came to my mind because I used PHP List before and there it was – countdown of bounces.

    It is frustrating to loose members of your list for whatever reason.. you know.. ?? but if there is bounce with a message “User does not exist”, what else can you do?

    Thank you for explanation and take it into consideration for future feature.

Viewing 2 replies - 1 through 2 (of 2 total)
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