• alt77x

    (@alt77x)


    Since we upgraded to OceanWP Version: 4.0.0, we are getting sitewide errors relating to URL embeds vanishing from most of our web pages. Hope you can help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shahin

    (@skalanter)

    Hello @alt77x,

    Thank you for reaching out,

    I fully examined the issue you have raised on this topic and could not see it on my end.

    Kindly share a live URL also, I need to know what settings were on the site before the update and what changes occurred after the update. This issue could be due to caching if it’s not a conflict with other CSS files or plugin settings. It’s also important to know which page was affected, so please provide these details to help me guide you better.

    * You can share the steps of the issue with us so that we can reproduce the issue on our end, somewhere other than your website. Then we’ll find a solution for it.

    Also, please provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ or https://gist.github.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png(you can remove your email address from the content).

    _________

    You can upload your files to one of the following online services:
    https://postimages.org
    https://loom.com
    https://drive.google.com
    https://dropbox.com
    Or any other service you know.

    Please keep us posted.
    Thank you,
    Best Regards

Viewing 1 replies (of 1 total)
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