More than 17 charts breaks the page

  • Resolved jameszxr

    (@jameszxr)


    3 years, 2 months ago

    We are having issues with the plugin displaying more than 17 charts also the page size goes off the scale?

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  • Mat

    (@mateithemeisle)

    Hello @jameszxr,

    Thank you for using Visualizer and for reaching out!

    Can you please share the website URL where this is happening and tell us how did you add the charts (shortcode, block)? I have tried adding 19 charts on a test instance and I had no issues, thus it makes me think that it is related to your particular environment.

    Also, if you could provide us the error log that appears when having 17+ charts on the page would help us to better understand where is this issue coming from.

    Usually, if the page breaks after a number of charts being added to it, it is caused because you have reached the maximum size allowed on your hosting server.

    Thank you and we’ll await your response!

    • This reply was modified 3 years, 2 months ago by Mat.
Viewing 1 replies (of 1 total)
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