• Resolved estherliii

    (@estherliii)


    More than 86,000 past-due actions appeared in Action Scheduler,most of them are mailchimp’s actions, which makes some of my other actions blocked and cannot be completed according to the expected time. Please help me.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    Hi @estherliii thanks for reaching out. We wanted to check back to see if these eventually cleared out?

    If not, you could try to remove these in the database using a SQL query:
    DELETE FROM wp_actionscheduler_actions WHERE status = 'failed' or status='cancelled' or status='complete'

    Please be aware that all these options remove actions permanently and once an action is deleted, you will not be able to retrieve it again. Therefore, before you proceed, it’s important to make sure you understand the ramifications of deleting actions. Make sure you backup your database first, or take a backup of that specific table.

    Lastly, what version of the plugin are you using?

    We look forward to hearing back from you.

    • This reply was modified 2 years, 1 month ago by khungate.
    Plugin Support khungate

    (@khungate)

    Hi @estherliii we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch. Also, we’ve added a fall back to keep this from happening in the most recent version of the plugin (v2.8).

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘More than 86,000 past-due actions appeared in Action Scheduler’ is closed to new replies.