Viewing 15 replies - 16 through 30 (of 36 total)
  • Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    please, be a little more patient and we will get back to you asap.
    thank you very much for your understanding and stay connected…

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    Hello,
    unfortunately is a common problem with themes that use custom trimming of content and not default wp excerpt. In order to fix this you have to modify your theme’s code. I would do that for you, but I can’t get the code as it’s a paid theme.
    In you theme’s files you have to find the the line containing function $some_variable = wp_trim_words(…..
    and after that line just insert the following code
    if (function_exists(’emailit_display_button’)) $some_variable = emailit_display_button($some_variable);

    $some_variable would have a different name for your theme.

    I hope this should help.

    Thread Starter enricodg

    (@enricodg)

    Sorry but i couldn’t find it so I rewrite to theme trust and they say that they are not using the wp_trim_words function, they just use the_excerpt() function!
    So what can I do???

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    no worries. We will contact them and when we have any updates from theme trust, we will share it with you.

    Thread Starter enricodg

    (@enricodg)

    Thank you so much! The theme is “Work” by ThemeTrust and my version of WP is the last one. I really look forward to solve this problem!

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    we would like to inform you that Nikitas Georgopoulos, E-MAILiT’s Founder and CEO, personally contacted ThemeTrust a few hours ago and we wait a response from them.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    we would like to inform you that we haven’t received any response yet from ThemeTrust. We are in a continuous standby for their response and we will get back to you asap.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    just I would like you to know that we still waiting a response from ThemeTrust.

    Thread Starter enricodg

    (@enricodg)

    I change Theme ( by Theme trust ) and also in this page, sharing button is shown in the top (e-Mailit is set to Bottom)
    https://www.enricodigiamberardino.com/portfolio/
    Whyyyyyy XD

    Imad i try , it doesn’t change at all from top to bottom…

    Thank you so much for your support anyway ;))

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hi,

    I am really sorry but even today we didn’t received any news from them.
    Please, find below what we requested from them:

    ”hello. I am the founder/CEO of E-MAILiT.com We are the owners of the share plugin in WordPress (https://www.ads-software.com/plugins/e-mailit) and we are trying to solve a compatibility issue between our plugin and your theme (https://themetrust.com/themes/work), providing help to a publisher of ours (https://www.ads-software.com/support/topic/move-e-mailit-buttons?replies=19). So, we think that the best solution of this, is to send us the necessary files to make from our side a more efficient and accurate investigation of the support request from our publisher. We won’t use commercially your files. We want to build a trust between the two companies and focus to a future collaboration too. Integrate if you like a safe lock mechanism after 48 hours of use from us. Thank you in advance and we hope to partner successfully together on this.”

    We wanted to solve this but is impossible without the collaboration from ThemeTrust.

    Thread Starter enricodg

    (@enricodg)

    Thank you very much for your support and zeal! I’ll try to urge ThemeTrust with an email too.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    thank you. We strive for the best. Please, update us when they contact with you.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    ThemeTrust just answered and they sent the files!

    Please, now sit back and wait until we investigate deeper the issue.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    hello,

    if you want the button to appear in a category you must check the exact checkbox option in our wp admin panel plugin settings.
    otherwise, you may send us your specific link where the button you want to show.
    In our tests, using your theme, the plugin is showing correctly when we check “the Show sharing on … categories” option.
    we are trying to make our online test but your site is offline.
    is this going to fix soon?

    thank you.

    Thread Starter enricodg

    (@enricodg)

    First of all I want to thank you for this Epic Support :).
    The share buttons now are quite good with this theme, but there are two things that is not working, one problem is on that page: https://www.enricodigiamberardino.com/portfolio/
    where the buttons are shown at the top of the “projects” instead of below.

    And in every “skill” section are not shown at all… some examples are:
    https://www.enricodigiamberardino.com/skill/photo-shooting/
    https://www.enricodigiamberardino.com/skill/reportage/
    and so on.

    Thank you very very much, I’ll whait for your investigation!!!

Viewing 15 replies - 16 through 30 (of 36 total)
  • The topic ‘Move e-Mailit buttons’ is closed to new replies.