Moved all my sites to MarketPress

No there isn’t but can you imagine how much it does not help the developers improve the plugin to get a poor rating that tells them nothing? Put yourself in their shoes (or the shoes of anyone else who has commented here).

This applies to all situations, not just WordPress plugins: if you are going to take the time to publicly rate something poorly, then you should do the people behind the product the favor of at least justifying your review with constructive feedback.

There are several purposes of a bad review:

1. Notify other potential users that there is possibly a problem with the item
2. Alert the developers of potential problems so that they can better improve the item
3. Express your unhappiness, whatever the reason is

I’m sure you can see and understand how your initial review only achieved the third item, therefor it was not helpful to anyone involved.

I say that because you may find yourself needing to come back to use WooC at some point, and unnecessarily burning a bridge may not make a ton of sense in that case.

Burn a bridge? I think i did thank you for taking time of out your day to comment.

Downloads: 646,545
5 Stars 225

What do those statistics say?

Look, I will repeat myself again: I’m not arguing whether your review is justified. WooCommerce could be the worst plugin ever developed (it’s far, far, far from it) and I would still be telling you the exact same things. I am NOT arguing against your review, I’m attempting to educate you (and others reading this) about the tremendous value in justifying your reviews, no matter what the product is.

I’m attempting to educate you (and others reading this) about the tremendous value in justifying your reviews, no matter what the product is.

Thank you again for a condescending (oops edumacational) comment.

Ok that’s it for me talk amongst yourselves.

I agree with Pippin and the others above. I do core dev work for both Easy Digital Downloads and Jigoshop (both competitors to Woo).

I think you’re missing the point of WordPress reviews. The point of reviews is to give developers feedback on what they are or aren’t doing wrong.

Its totally fine to give people a 1 star, but you should also justify why they received it and how they can improve it, instead of rating 1 star based on a plugin’s update that you admitted yourself that you never used.

Take for example one of your other reviews:
https://www.ads-software.com/support/topic/skip-the-frustration?replies=1 which you rated one star. How does that help the developer of that plugin improve? Why did the plugin earn 1 star? Where’s the reasoning. Just saying to use another plugin is not justification. I’ve flagged that one, as it does break the terms of reviews, as it constitutes as spam. It serves to merely advertise for another plugin, and not review the one in use.

Now as for the advice they gave you, I have to back them up 100% here. You should have a test environment. Thats best practice on WordPress. If you don’t have one, and you upgrade something and it breaks, you have no one to blame but yourself. In your case, you don’t have one, nor even did the upgrade. You merely switched, so it seems, based on a handful of reports. For every 1 person who does a ticket about a problem, there are 10,000 without an issue.

Woo has 646,545 downloads. Did you read 646,545 tickets of problems upgrading to 2.x? I’ve spent extensive time looking on their site, and my count is about 100, which comes out to less than 0.0000154%. Of those tickets, most have already been resolved by the Woo team.

Therefore, it seems to me unless you’ve got an actual reason that you haven’t disclosed which is a reason for leaving Woo, it seems your decision was based on statistically faulty logic.

No one here is being condescending. As all of us are developers for different WordPress ecommerce solutions, we’re all pointing out that reviews are a place for feedback, not for speculation.

I’m closing this post. Normally I leave them open in the hopes that the dev can talk the person through what should have been a support post into a better rating, but since that’s clearly not the case here, it’s just a lost cause.

Sorry about that Mike :/