• This is complicated but I have a feeling there might be an easy solution. Basically I setup a WordPress site on one domain in GoDaddy. I changed the primary on it to go to another domain. It didn’t appear, but I didn’t realize at the time that it did not appear because the dns? was still pointed to an outside provider who hosted the original site. I called GoDaddy and they told me to reinstall WordPress because they did not notice it either. I uninstalled and reinstalled it with same username and password, but it reinstalled in the /wordpress directory (which is probably lucky for me.) All the original wordpress files are in the correct directory (the home directory not the /wordpress directory). When the dns was pointed to the right place, the site appeared but we are unable to login to it but the login and application is actually on the /wordpress and not the home directory. Again, it looks like most or all of the original files are in the home directory for the site and it appears and works as it should except it is impossible to log in to. If you click on lost password in the /wp-login.php page in the root directory and enter the username or password it doesn’t do anything. Can someone help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter imagplay

    (@imagplay)

    tried the phpadmin method and it didn’t seem to work. When I changed the username is just generated a random number and not the value that I entered. Tried the random value as the password and that didn’t work either. I am wondering what files were deleted that might be crucial to the installation when the guy at GoDaddy had me uninstall. Seems like the files are all there but I have a feeling I am going to have to reinstall. Are there easy instructions for reinstalling and then pointing it back to the database that is already there versus using the brand new one that is created in a GoDaddy wordpress install? Any other ideas on how to fix this? The site looks and works correctly except I can’t login to make changes.

    To reinstall, I think you can call the same DB in your wp-config.php. The DB will still be there unless you deleted it or deleted your hosting account.

    In your GoDaddy Hosting control panel, go to Databases, open MySQL, then click on the edit icon in the Action column. That will give you the MySQL server address for your wp-config.

    there are other methods mentioned in the link to change the password
    also, if what you say is true about your phpmyadmin attempt, then either you don’t know what you’re doing or there are serious problems with godaddy

    Thread Starter imagplay

    (@imagplay)

    Tried the emergency password reset option also. This one did send me a notice to my email saying the password was reset – but again it doesn’t work when I enter it in the login page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Move/Installation Issue’ is closed to new replies.