• Resolved blipps

    (@blipps)


    Hello,

    Got everything working as intended and moved over to the production environment. Now I keep getting Debug: Salesforce ID <saleforce_id_hidden> is not allowed.

    I looked into the plugin code and found where this error is generated but I dont fully understand what’s happening. When moving from sandbox to production should I delete all of the sandbox records that were created by the sandbox testing? I’m just at a loss here.

    Thanks for the help

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  • Plugin Author Jonathan Stegall

    (@jonathanstegall)

    Well, it depends on what differences there are between your production and sandbox environments. Some things to look into:

    1. Are the records actually in the sandbox and in production with the same Salesforce IDs? If they aren’t, the plugin will get confused if it tries to sync them so you might want to empty the wp_object_sync_sf_object_map table.
    2. Are all the permissions the same in the sandbox and in production? If they aren’t, the plugin might try to access something and fail to be able to because of permission differences.

    My guess is that it’s one of those, but there are probably other possibilities.

    Certainly it’s not a bad idea to delete all of the sandbox-related records unless they are identical in production. What we do at MinnPost is run a dev site against the sandbox. This keeps our production WordPress connected to our production Salesforce without any weird conflicts.

Viewing 1 replies (of 1 total)
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