Moving Order on Hold or Another status does not send emails

  • Resolved codyb1204

    (@codyb1204)


    2 months, 2 weeks ago

    Hello,

    I have a few different order statuses, and when I move the order to on hold, or my customer status “in consideration” it does not send an email when I click approve or reject. Is there a line of code I can use to fix this issue? Or have some support on my issue.

    Thanks

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  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hi @codyb1204 ,

    Could you share more details about your scenario and the kinds of products you’re offering? Having a clearer understanding of your specific needs and the nature of your products will allow us to better understand the issue and suggest possible solutions.

    If you are using the free version, please follow this support thread. If you are a premium user, please continue the conversation through our?email?thread.

    Thank you!

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