Moving to new server

  • Resolved brelandr

    (@brelandr)


    7 years, 3 months ago

    I have moved my site to a new server. the catalog does not come up on the new site..

    the only difference is i installed the new site on an https vs an http

    Can you assist.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi brelandr,

    How did you migrate the database?

    If you look in the catalogue admin, are all the products there? Are there any errors in the admin area?

    I have the same issue, the catalogue does not show up. The error code show the SQL request SELECT.

    Hi keands,

    1) How did you migrate your database?

    2) If you look in the Product Catalog Settings->Products tab, are all the products there?

    3) What is the exact phrase being shown in the error you mentioned? Also, where is that error appearing?

    Hi,

    FTP by changing HTTP URL

    2) No product are present.

    3) https://anthal-copy.livehost.fr/catalogue/

    The table in the database exist

    • This reply was modified 7 years, 2 months ago by keands.

    If you’re getting the same SQL error, then it could be the case of the tables was changed when you migrated your database. What can sometimes happen when you migrate your database is that it converts all the table names to lower case. Our plugin creates those tables with the capital letters (e.g. UPCP_Items). So, if they’re all lowercase now, our plugin wouldn’t be able to query the database correctly. With that in mind, you can go into your database and make sure all the table names for our plugin have the correct capital letters.

Viewing 5 replies - 1 through 5 (of 5 total)
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