Moving with the mouse is not possible

  • Resolved raba34

    (@raba34)


    4 years, 10 months ago

    Hello,

    I started creating my first tour. But unfortunately the preview of the first scene already caused problems. I can only move in the 360-2D image with the cursor control keys. Moving with the mouse is not possible.

    I tried this with several computers and browsers.

    If, on the other hand, I embed the image with “WP-VR-view”, I can use the mouse. What can that be?

    Best regards,
    Ralph

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author RexTheme

    (@rextheme)

    Hi,

    Can you give us the link to your tour?

    Thanks.

    I am also having this issue. Below is a link to the test page with the tour:

    https://www.fearannalba.co.uk/360-test-page/

    Thread Starter raba34

    (@raba34)

    Hello,

    please scroll down on This Page .

    There you will find two posts with the same picture. “Test WP VR” was created with WP VR. The entry “Test WP-VR-view” was created for comparison with the other plugin.

    Best regards,
    Ralph

    Plugin Author RexTheme

    (@rextheme)

    Hi,

    We’ve fixed the issue and released an update of the plugin.

    If you’re using the free version, please update the plugin and create a new tour.

    The Mouse Control option will work on the new tour.

    Let us know if it works.

    We’re sorry that you had to face this issue.

    Thanks.

    • This reply was modified 4 years, 10 months ago by RexTheme.
    Thread Starter raba34

    (@raba34)

    Hi,

    thank you for the fast reaction. It works now!!!

    Best regards,
    Ralph

    Thread Starter raba34

    (@raba34)

    It’s resolved (for me)

Viewing 6 replies - 1 through 6 (of 6 total)
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