Moving www.ads-software.com to www.ads-software.com

  • Resolved Chloeharris

    (@chloeharris)


    11 years, 5 months ago

    Hello Sir/Madam,?

    I have my site create by a web designer who has my site on his nameserver, I put him ￡1100 to designer my site and for theme chocolate. I have got my own nameserver so I asked him if he would give hostagator permission to transfer my site to my own nameserver but he is being ignoring all my request even through I am the only administrator for my wordpress site and I own the domain name myself and he doesn’t have anything to do with my site anymore. After I told him that I have to get my site transfer so can have my own email [redacted] and my site will be on my own server.

    He is now wanting my to pay him another $500 to transfer my site to my own nameserver when I have already paid him ￡1100 for the site when he didn’t finish so I had to get my friend to finish it for me and do the coding so that my site does not point at other sites.

    My site?https://mychloeharris.com i am transfer for me my wordpress site that is?at gator1786 /home/trey/public_html/MyChloeharris.com transferred to gator956.?But I now need to be on my own nameserver.

    I was wondering if I do export and import would that transfer my theme which is on my old WordPress or is they any other way I can transfer my files.

    Hostgator said that they cant transfer, they said “before we can transfer any information from the trey account on gator1786 to your account, we will need some form of verification from the source account. This verification can be any one of the following for the source account for trey:

    The cPanel username and password
    The FTP username and password
    The last four digits of the credit card number on the account?
    The most recent PayPal transaction number
    The Security PIN

    But Trey is not cooperation and even if I give the $500 I have no guarantee that he will give me the details to transfer my account..

    Maybe I should contact someone for legal to ask for advise?

    Hope some body can help Chloe,

    Mod Note – email was removed to avoid spam, and it’s not needed here

Viewing 7 replies - 1 through 7 (of 7 total)

  • Unfortunately at this point, it sounds like legal counsel might be your best bet.

    Noone at www.ads-software.com is able to help in the matter. We have no authority, no link, and no physical way to do anything to help.

    Hopefully you have some sort of contract? The only real way to work this out is by having your developer cooperate. If you cannot facilitate that, then a lawyer might be your best option.

    I hope you are able to get this worked out!

    Thread Starter Chloeharris

    (@chloeharris)

    Hello?

    I think you misunderstood the question, I was checking if I export my content from my current wordpress account and set up a new WordPress account and import the content, I am able to transfer my chocolate?theme which I purchased in my old site?into the new WordPress account or do I need to buy a new themes.

    I do understand that to get my site transferred I need legal help.

    Thank you

    Assuming these are self-hosted sites, you can re-use your commercial theme as often as its license permits.

    Thread Starter Chloeharris

    (@chloeharris)

    OK so he theme will transfer into my new site using export and import?

    Thanks

    No – you have to install it manually on the new site.

    Thread Starter Chloeharris

    (@chloeharris)

    Ok that fine. Thank you for your help.

    Thread Starter Chloeharris

    (@chloeharris)

    Now resolved Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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