mp3 file plays in staging site but not in live site

  • Resolved windrider354

    (@windrider354)


    6 months, 1 week ago

    I uploaded a 43 MB mp3 file to my staging site media library and added a link to it on a page.

    The file plays fine on the staging site, but after I push to the live site the link gets a file not found error. However the file is there in the media library and looks identical to that on the staging site.

    Any ideas? Thanks very much.

    The page I need help with: [log in to see the link]

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  • On what page and section of that page on the live site can we see the link to the mp3 file?

    • This reply was modified 6 months, 1 week ago by Jamie.
    Thread Starter windrider354

    (@windrider354)

    Hi Jamie, Bottom menu, far right “Historical Items…” Member password is CharterOak. Then the last link under Historical Items (“Interview with…”). The link is to a mp3 file in the media library. It works fine on my staging site, but won’t play on the live site.

    Thanks for your help.

    1. Check File Path: Ensure the file path on the live site matches the staging site.
    2. Update Permalinks: Go to Settings > Permalinks and click “Save Changes” to refresh permalink structure.
    3. Regenerate Thumbnails: Use a plugin like “Regenerate Thumbnails” to fix file paths.
    4. Re-upload the File: Delete the file from the live site and upload it again.
    5. Check .htaccess: Ensure your .htaccess file on the live site isn’t blocking the file.
    Thread Starter windrider354

    (@windrider354)

    Deleting the file from the live site and adding it again worked. I thought I had tried this before. Hopefully the next time I push changes from the staging site it won’t get screwed up again.

    Thanks for your help!

    I had similar issues in my site which is basically a tool based site for coversion of videos into mp3 files. Mp3 Coverter are really important tool that we need most often. Particularly when we like audio trac of a video and want to use it as background sound in another video than mp3 coverter is best solution for such needs.

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