MP4 video not showing after update

Hi,

Thank you for choosing Master Slider.

I could see that. Please make sure you have deleted the cache. If the problem persists, please test it with another browser.
If you still face that issue, you can provide us with the OS, Browser version.

Looking forward to hearing from you.

Best,

Can I ask what solved this? I am having the same exact issue… cached everything, every browser same problem. mp4 is not being played, no errors at code inspect.

To be honest i do not remember. I think I changed to using youtube video instead. It may have been I changed to rev slider instead also. I have so many sites working on that I honestly not sure how I solved this.

I use the video for a background video, but using youtube for it will show the youtube box and logo and is put over the slider text, I need a clean background video, so in that way it makes it unusable for me really. webm videos work, but they are not supported on all browsers. It worked on the older version of master slider pro, the mp4. So i guess they never came back with an answer for you?

Yes I didnt here anything more than the answer over here.