MPG problem with elementor

  • Resolved edoggg

    (@edoggg)


    2 years, 3 months ago

    Hello,

    My problem is easy to explain,
    In my page if I use shortcodes, no problems.
    But if i use HTML or any other elementor element, the page doesn’t replace the tag with what i need.

    Can you help me please

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @edoggg,

    Thanks for choosing MPG!

    I checked this on my test instance but it works properly for me. Here is a screenshot of the Elementor editor, the first tag that can be seen on the page is added in a shortcode widget and the second one in an HTML widget. This is how they look on the published page, both the tags are replaced with the actual content as it is expected. Could you please provide us a screenshot so we can see how you added the tags and how they are displayed on the published page?

    Thanks!

    Thread Starter edoggg

    (@edoggg)

    Hello,

    Elementor must be pro (paid version)?

    I disabled all plugins and I still have the same problem.

    Here the screen

    Thanks

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @edoggg,

    The free version of Elementor works fine as well. I am not sure why you are facing this issue but it’s working fine for us. You can try another widget like text editor instead of custom HTML and make sure you placed the shortcodes in the Text tab of the editor.

    Hope it helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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