• When MS and WooCommerce plugins are both active on the site, backend pages in the admin dashboard take 8-10 to load.

    If I disable either MS or Woo, the pages load in less than 1 second.

    Is anyone else experiencing this?

    • This topic was modified 1 week, 4 days ago by wpcheetah.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello,

    Thank you for reaching out,

    Both plugins are complex and multifunctional in general. The performance and speed of your site are influenced by various servers within the site’s settings and network connectivity and server resources factors.

    It’s important to acknowledge that the MasterStudy LMS plugin is a premium theme offering a comprehensive range of complex and multifunctional options. As such, it naturally demands more resources compared to simpler WordPress themes.

    I can only recommend you to have a look at the attached URL link below and follow the recommendations and tips in order to speed up the site loading and performance [manual]

    In addition on our live demo sites, our developers used the following caching plugins -> Autoptimize, WP Super Cache, and the advanced-cache.php module on the server

    Best regards

    Thread Starter wpcheetah

    (@wpcheetah)

    You seemed to miss the point.

    Using MS LMS: page loads under 1 second

    Using WooCommerce: page loads under 1 second

    Using both plugins at the same time: page loads in 10 seconds.

    So it is not because of MS or Woo being heavy plugins, or because of server speed. It is simply the intergration between the plugins that makes it slow.

    Perhaps it’s the syncing of products or something, I don’t know.

    I’m running Woo on several websites with many other plugins installed and have never seen such poor performance on any of them.

    Thanks anyway, I didn’t expect you to solve as your “premium support” is worthless too. I might as well as ChatGPT for answers.

    Plugin Support James StylemixThemes

    (@jamesstylemixthemes)

    Hello @wpcheetah,

    Thank you for reaching out!

    We haven’t encountered the issue you mentioned on our end. To assist you further, we would need more details about your website settings, installed plugins, WooCommerce settings, and the number of products added. Ideally, it would be helpful if we could access your WP admin dashboard to analyze the issue thoroughly.

    If possible, please create a staging version of your website for us to investigate.

    If you have a premium license, you can also create a support ticket in our support portal for further assistance.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.