MS Word suddenly unable to publish

  • I’ve always been able to publish vie MS word but now it says:

    Word cannot register your account. The provider where you are trying to publish is unavailable. Contact your provider for assistance.

    this is really frustrating so any assistance will be more than welcome

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  • Moderator James Huff

    (@macmanx)

    Word will be using XML-RPC to publish to your blog, but https://excelunplugged.com/xmlrpc.php appears to be missing.

    I recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Viewing 1 replies (of 1 total)
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