Multi Attributes products randomply show attributes on Cart page

Hi,

I am struggling with this problem:

We have hair extensions and we use length(select) and color(image) attributes to have the costumer pick.

Some costumers have purchase product but on the order records it does not say what length the costumer pick, in some products it does, in some products it does for some length but not for others… length that fail in some products fail in others. It is totally random failure, as far as I can tell…

For example this product:

[ redundant link removed ]

Adding it to cart on color 1, on 10″ it does not show this attribute on cart, but it does show 12″, but it does not show 14″…

I try deleting 1 of the products with this problem and rebuilt it from scratch, with not success.

What else can I do?

Thanks.

• This topic was modified 5 years, 6 months ago by Jan Dembowski.

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