multi-language

Hi @carlos161276,

Could you please let me know which multilingual plugin you are using?

Please note that we are currently supporting WPML and PolyLang officially. To configure the feed with these plugins, I am providing you with the documentation link below:

• WPML Documentation
• PolyLang Documentation

Please follow the process according to the Multilingual plugin WPML or PolyLang you are using. However, if you face any issue do let me know.

Best regards,

Hi @carlos161276 ,

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket. If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Hi Md Monir HOssain,

First of all, thanks for your replies. The fact is that I hadn′t answered before because I′m still trying things as I haven′t solved all the problems.

First, I had to import the feeds of all the countries in order to have the number of items of each country correct

Solved that, now I don′t know why I get an error with images as they are jpg and within the recquired dimensions. Here is an example: https://santacecilia.es/wp-content/uploads/nc/s/a/santa-cecilia-1827-osborne-pedro-ximenez_3.jpg

Hi @carlos161276,

Thank you for your patience and your replies. I understand you’re still working through some issues.

Regarding the image error, despite meeting the required dimensions and format, we’re sorry to hear you’re encountering this problem. As for this issue, our support team is already discussing the matter with you through our official support channel, so let’s continue the discussion there to find a solution.

Thank you for your understanding.

Best regards,