multi-page gravity form refreshes popup

  • Resolved kellydiek

    (@kellydiek)


    5 years, 5 months ago

    I’m using popup maker with gravity forms on a few websites – works great! However, when using a multi-page form, then whole page and popup refresh every time the user clicks ‘next’ which is disruptive to the experience… hoping there might be an easy fix? I tried ajax=true and didn’t notice a difference… appreciate any guidance or suggestions!

    The page I need help with: [log in to see the link]

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  • Plugin Author Daniel Iser

    (@danieliser)

    @kellydiek – In this case we may need to ask Gravity Forms for their input on the issue. Specifically what would cause the form to work in that way rather than over AJAX. I’ve not used their paginated forms much so not quite sure if that is normal or not without setting up a more detailed test.

    I will say some fields do not work over ajax such as recaptcha fields, you would need to remove those.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

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