Multi-row breaks previous columns

Thanks for letting us know @mrpatg. Version 2 introduced multi rows, so any previous version will not have the multi-row addition.

The changes should have been backwards compatible, and should only have affected users who added an additional Section with the “new-row” CSS class, unless you were already using a bespoke CSS class that you had called “new-row” prior to the plugin upgrade?

Would you be able to double check that it isn’t a caching issue by force-refreshing your page (CTRL+F5 on a PC, CMD+R on a Mac), clearing your browser cache (or testing your changes in a different browser), and refreshing/clearing the cache on any caching plugins that you may have installed on your website, or have as part of your hosting?

If you’re still seeing the issue, would you possibly be able to send us a link to your form so that we can take a quick look and try to resolve the issue for you?

Many thanks.

It’s for a client site and I rolled back to version 1.01.

I’ll clone the site and give you access to investigate, email me for details [email protected]

Thanks for your quick response. We’ve just sent an email to you.

Hi @mrpatg,

We’ve sent a few emails on the 3rd and 5th of October, but not sure if you’ve received them or have a chance to read them, so we’re just posting an update here.

When you first installed the plugin, did you by any chance get the files directly from our website here: https://www.webholism.com/blog/sara/creating-forms-with-multiple-columns-using-gravity-forms/ ?

It might be that an old plugin we created and had on our website last year is incorrectly linking to this WordPress plugin (we have redirected the zip file link to https://www.ads-software.com/plugins/gf-form-multicolumn/ to stop any new people downloading the old plugin, but let us know if you would like the old zip file for rolling back from this upgrade). If this is the case, we’ll contact WordPress to see why this is happening.

Hi @mrpatg,

The latest version (2.1.1) of our plugin should stop incorrect upgrade linking from any other plugins.

If you’re still experiencing any issues, please let us know and we’ll look into resolving them for you.

Best wishes.