Multi select results in nothing found

  • I have 11 products on a site using the Divi theme. I’ve put the short code in a text module.

    When I select only one category, the products display correct. When I select two categories for which product exists, it gives me the error saying nothing is found.

    I see round buttons, not square check boxes next to the categories.

    These are my settings:

    Form Title
Memorial Templates
Layout   
Empty Fields Do not show field if empty
Product Sorting Hide product sorting
Product Count Hide result product count
Out of Stock Do not show out of stock products
Pagination Hide Pagination
Pagination OptionStandard Pagination Infinite Scroll Load More
Products Per Page
12
Toggle Field Groups Allow field groups toggle-able
Reset Button
 Add reset button at bottom
 Add reset button at every field group
 No reset button
Reset Label
Clear
Scroll To Result Yes
Logical Relationship Between Taxonomies AND  OR
Result Page Template
 Show results on the same page
 Show results on a different page
No Products Found Message
Please clear your selection and try again.

    Why is this not working?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    I selected 2 Categories and it is showing fine: https://share.getcloudapp.com/6quYwKBB , but if you meant to show both Categories separately, then please make sure to set the Conditional Logic of the Categories to “OR”, so it will show the products from both selected Categories, not the combination fo the selected categories.

    To change the border-radius of the checkbox, please add this CSS to wp-admin . Appearance => Customize > Additional CSS:

    .wpf_item input[type="checkbox"] {
border-radius: 2px !important;
}
    • This reply was modified 3 years, 1 month ago by themifyme.
    Thread Starter ingenuity

    (@ingenuity)

    Thanks for your prompt response.

    I wish what you said was true, that the multiple select does work, but it does not. I don’t want conditional OR, I want multi-select, AND.

    If you select landscape, you’ll see 4 products.

    Select military, and you’ll see 2 products.

    Select both landscape and military and you see the message I use instead of “Product Not Found”

    Here is a link to a screenshot: https://angelwingdesigns.com/eraser/wp-content/uploads/2021/09/themify-category-menu.jpg

    When I first started building the filter, the boxes came up square, with parent/ child relationships without any custom CSS. Now they give me these odd round fields and the indents don’t reflect the hierarch. Civilian and Military are the parent categories, all the others are children.

    Plugin Author themifyme

    (@themifyme)

    Hi,

    On The Category if you don’t want the both selected categories to be set on the same product, then select OR logic for the Category filter, so you will see how it works.

Viewing 3 replies - 1 through 3 (of 3 total)
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