Multi Set Not Saving

  • Resolved jeffsta9

    (@jeffsta9)


    2 years, 7 months ago

    I’m currently using WP v5.9.3 and YASR v3.0.3. I do not care about visitor votes or overall rating. I am interested in this plugin specifically for the Multi Set option so that editors can add a Multi Set rating when posting new reviews.

    I do love the plugin and will have no issue with supporting development if it works for me. However, everything seems to work as expected Except for the Multi Set option.

    When I create a post and use the YASR Multi Set rating option on the back end form, the Multi Set rating does not save. When I refresh the page, the ratings are gone and when I Manage Ratings and look under Multi Set, there are no entries.

    Please help! I Really want to use this plugin but if I cannot get the Multi Set option to work, then there is no point in me using this plugin.

    I have tried uninstalling and reinstalling.

    Thanks in advance,
    Jeff

    • This topic was modified 2 years, 7 months ago by jeffsta9.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor dudo

    (@dudo)

    Hi Jeff, sorry for the late answer.

    This is fixed with version 3.0.4, can you please update and let me know?

    Thanks

    Thread Starter jeffsta9

    (@jeffsta9)

    Yay! Thank you ?? Yes, it does, indeed, save now. It also displays correctly within the post. However, one issue remains: I used the shortcode in the Excerpt to display the stars within the Latest Posts block. Well, the stars do not highlight here. I assume because they are not recognizing the related post ID (just an assumption, of course). You should be able to see this in the site URL I provided.

    I’d like to use the ratings (or, ideally, the [yasr_pro_average_multiset] shortcode) in the Latest Posts block via the Excerpt but if there is some reason this can’t work, just let us know.

    Thanks, again, for your quick resolve to the initial issue!

    • This reply was modified 2 years, 7 months ago by jeffsta9.
    • This reply was modified 2 years, 7 months ago by jeffsta9.
    • This reply was modified 2 years, 7 months ago by jeffsta9.
    • This reply was modified 2 years, 7 months ago by jeffsta9.
    Thread Starter jeffsta9

    (@jeffsta9)

    Adding the attribute postid to the shortcode resolved my issue (e.g., [yasr_multiset setid=1 postid=1]). Thanks, again! Great work ?? I’ll be purchasing the pro option so that I can use the yasr_pro_average_multiset shortcode.

    Plugin Contributor dudo

    (@dudo)

    Great!

    If your shortcode is inside the loop you don’t even need to use the parameter postid ??

    Best,
    Dario

    Thread Starter jeffsta9

    (@jeffsta9)

    Well, I’m using the Latest Posts widget that is built into WP by default. I would assume that widget uses the loop but I’ll look into it. I just purchased the Pro and love the features ??

    Thread Starter jeffsta9

    (@jeffsta9)

    I found another small, related bug. As mentioned, the multi set ratings are saving. However, after testing, I went into YASR > Manage Ratings and selected MultiSet to remove my test ratings but there were none there, even though they still show on the site.

    Plugin Contributor dudo

    (@dudo)

    That tab will show only the ratings from yasr_visitor_multiset ??

    Thread Starter jeffsta9

    (@jeffsta9)

    Oh. OK. Is there a way to manage admin-submitted ratings without deleting them from the database directly?

    • This reply was modified 2 years, 6 months ago by jeffsta9.
    • This reply was modified 2 years, 6 months ago by jeffsta9.
    Plugin Contributor dudo

    (@dudo)

    Right now this is not possibile, I’ve added in my todo list

Viewing 9 replies - 1 through 9 (of 9 total)
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