Multi-Site Environment

  • Resolved ajack036

    (@ajack036)


    8 years, 3 months ago

    I have Timely installed in a Multi-site environment. On the main site admin settings and Import Feed works. On the second instance of the plugin in a child site, the plugin Settings page isn’t loading anymore and the Import Feed I setup stopped working. I deleted the feed and now the Import Feed area isn’t working anymore. I need help to resolve this issue.

    Please advise

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter ajack036

    (@ajack036)

    This problem is still occuring. Multi-site environment. Plugin installed on two sites Main one and another one. Settings page AND Import Feed are not working nor are there any options showing up.

    Please provide support for your plugin. I have purchased the Core + bundle if that helps you to respond to my request for support.

    Hi @ajack036,

    Sorry for my late reply. Do you have a staging site/installation where I could check issue?

    Thread Starter ajack036

    (@ajack036)

    I would like to send this information privately. Is there an email address I can send credentials + URL to?

    Yes please send access details to [email protected] and we will continue there.

    Thanks,
    Ben

    • This reply was modified 8 years, 2 months ago by Benjamin.
    Thread Starter ajack036

    (@ajack036)

    I sent an email 12/28/16 and received no response. I just sent another email, awaiting a response.

    thanks,

    Thread Starter ajack036

    (@ajack036)

    Still awaiting a response…

Viewing 6 replies - 1 through 6 (of 6 total)
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