Multi-vendor checkout – issues with logging all vendors and origin addresses

  • Resolved yammarketplace

    (@yammarketplace)


    3 months, 4 weeks ago

    Overall the integration seems to be working as expected except for two issues:
    1. The sales tax is being calculated correctly on checkout but it doesn’t seem to be loggin correctly in taxcloud when there is more than 1 vendor at checkout.
    (When you look under transactions menu in this example, only the sales tax for “Yelle Home” is captured in the transactions menu but the sales tax and origin and destination of the “E Pluribus Unum” not displayed in the transaction menu.
    So in the taxcloud UI only $2.38 of the $8.01 was captured and only one origin address was captured)

    Screenshot 2024-07-25 at 11.42.24?PM.pngScreenshot 2024-07-25 at 11.32.46?PM.png

    2. The origin addresses in the Simple Sales Tax settings do not seem to matter and are not configurable on the product level. The plugin seems to just take the business address of the vendor and apply that to all transactions.
    So the origin address for each transaction is only configurable on the vendor level but not at a product level. This is OK for now but will probably lead to some inaccuracies if a vendor uses more than one origin address to ship their products.

    Thanks in advance!

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  • Plugin Author Brett Porcelli

    (@bporcelli)

    I’ve responded to these items in the TaxCloud support email thread, but I’ll copy my replies here.

    1. The sales tax is being calculated correctly on checkout but it doesn’t seem to be loggin correctly in taxcloud when there is more than 1 vendor at checkout.

    There will be a separate TaxCloud transaction for each vendor involved in a multi-vendor order due to the fact that each vendor can have a different origin address. The one they are viewing in the screenshot is just for the vendor Yelle Home, so it only shows Yelle Home’s items and portion of the total tax. There would be a completely separate transaction for the other vendor’s portion, which would only be captured when they mark their vendor sub-order as completed in the vendor dashboard.

    2. The origin addresses in the Simple Sales Tax settings do not seem to matter and are not configurable on the product level.?

    That’s correct. The origin addresses on the SST settings page are only relevant for products that are shipped by the admin of the marketplace. They are ignored for vendor orders, which use the seller address as the origin address. Only one origin address per vendor is supported at this time, and there are no immediate plans to change that, although I’d consider adding it to the roadmap if there are enough requests.

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